Warranty Information

Warranty Periods

12 Months

  • Mighty Mule MM260
  • Mighty Mule MM262
  • Mighty Mule MM360
  • Mighty Mule FM200
  • Mighty Mule FM350
  • Mighty Mule Accessories

18 Months

  • Mighty Mule MM560
  • Mighty Mule MM562
  • Mighty Mule MM462
  • Mighty Mule FM500
  • Mighty Mule FM502
  • Mighty Mule FM402

24 Months

  • Mighty Mule MM362
  • Mighty Mule MM660
  • Mighty Mule 362-D
  • Mighty Mule 600
  • Mighty Mule SL2000B

Register your warranty

Warranty Program

The Nortek Security & Control (NSC) warranty program starts from the date of final product sale. In order to return products for warranty repairs, please call for a returned goods authorization number (RGA #) at 800-543-1236. For warranty repair service, proof of purchase will be required. Regrettably, we are unable to accept or process shipments sent to us without an assigned RGA# clearly marked on the
outside of the box.

 

  • Contact the Technical Support Department for an RGA #.
  • Have available for the technician, the quantity and model of the products to be returned.
  • Attach receipts to products to be considered under warranty.
  • Pack products to be returned appropriately to prevent damage during shipment back to NSC.
  • Clearly mark the RGA# on the outside of the package and return to NSC.

 

Attn: (RGA number)
Nortek Security & Control
8740 South Crossroads Drive
Suite 100
Olive Branch, MS 38654

 

We will examine and diagnose your equipment thoroughly. If we find a manufacturer’s defect, we will repair or replace the defective part under warranty. However, if the equipment has been damaged by power surge, lightning, insects, or abuse, we will call you with a price quote on the cost of the repairs.