Mighty Mule Gate Openers

Factory technical support hours: 8am – 7:00 pm Monday – Friday (EST) email: techsupport@gtoinc.com, phone: (850) 575-4144 or (800)-543-1236 fax: (850) 575-8950

AWARD WINNING TECHNICAL SERVICE TEAM

GTO, the designer and distributer of Mighty Mule® brand gate openers and GTO/PRO® brand gate operators and access controls, has a knowledgeable team of technicians to assist you with installation questions and trouble shoot problems.

Contact your local GTO Authorized Service Center

GTO Authorized Service Centers are independent professional installation dealers and distributors that offer a variety of sales and after sales support for all GTO products, such as New Installations, Service Repairs, Retail Sales, and Dealer Sales. You can utilize our On-Line Locator to easily find and contact an ASC near you.

GTO Warranty Program
The GTO Warranty program starts from the date of final product sale. In order to return products for warranty or out-of-warranty repairs, please call for a Returned Goods Authorization number (RGA#). For warranty repair service, proof of purchase will be required. Regrettably, we are unable to accept or process shipments sent to us without an assigned RGA# clearly marked on the outside of the box.

RGA Process
1) Contact the Technical Service Department for an RGA#
2) Have available for the service technician, the quantity and part numbers for the products to be returned
3) Attach receipts to products to be considered under warranty.
4) Pack products to be returned appropriately to prevent damage during shipment back to GTO
5) Clearly mark the RGA# on the outside of the package and return to GTO

Track your RGA number