Mighty Mule offers the best Metal Gates, Gate Openers, Driveway Gates, Driveway Alarms, Garden Gates, Access Controls, Automatic Driveway Gates, Electric Gate Openers, and Automatic Gate Openers in America and has done so since 1987.
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Mighty Mule National Repair Center

Mighty Mule National Repair Center

The Mighty Mule National Repair Center handles both warranty and non warranty claims. The state-of-the-art facility is staffed and equipped to process repairs of Mighty Mule Gate openers and accessories. The goal of the center is to accurately diagnose, repair or replace equipment, and ship it back to our customers in a timely fashion.

Warranty Program

Warranty Periods

  • Mighty Mule FM200 - 12 month
  • Mighty Mule FM350 - 12 month
  • Mighty Mule FM500 - 18 month
  • Mighty Mule FM502 - 18 month
  • Mighty Mule Accessories - 12 month
  • Mighty Mule 362-D - 24 Months
  • Mighty Mule 402 - 18 Months
  • Mighty Mule 600 - 24 Months
  • Mighty Mule SL2000B - 24 Months
  • Mighty Mule 200 - 12 Months

The GTO warranty program starts from the date of final product sale. In order to return products for warranty repairs, please call for a returned goods authorization number (RGA #) at 800-543-1236. For warranty repair service, proof of purchase will be required. Regrettably, we are unable to accept or process shipments sent to us without an assigned RGA# clearly marked on the outside of the box.

  • Contact the Technical Support Department for an RGA #.
  • Have available for the technician, the quantity and model of the products to be returned.
  • Attach receipts to products to be considered under warranty.
  • Pack products to be returned appropriately to prevent damage during shipment back to GTO.
  • Clearly mark the RGA# on the outside of the package and return to GTO.

    Attn: (RGA Number)
    GTO Tech Support
    3121 Hartsfield Road
    Tallahassee, FL 32303

We will examine and diagnose your equipment thoroughly. If we find a manufacturer’s defect, we will repair or replace the defective part under warranty. However, if the equipment has been damaged by power surge, lightning, insects, or abuse, we will call you with a price quote on the cost of the repairs.

Non Warranty Repairs

For Mighty Mule openers that have passed the allotted warranty time period or have a repair that would not be covered under the Mighty Mule warranty policy, GTO will perform necessary repairs for a nominal fee. In order to return products for non warranty repairs, please call for a non warranty returned goods authorization number ( NW RGA #) at 800-543-1236 or open a tech ticket at http://support.gtoinc.com/Support/ContactUs.aspx. For non warranty repair service, there will be a $75 non refundable repair charge required plus the cost of the parts replaced or repaired. We are unable to accept or process shipments sent to us without an assigned non warranty RGA# clearly marked on the outside of the box.

  • Contact the Technical Support Department for an RGA #.
  • Have available for the technician, the quantity and model of the products to be returned.
  • Pack products to be returned appropriately to prevent damage during shipment back to GTO.
  • Clearly mark the RGA# on the outside of the package and return to GTO.

    Attn: (RGA Number)
    GTO Tech Support
    3121 Hartsfield Road
    Tallahassee, FL 32303

We will examine and diagnose the equipment thoroughly. The customer will be contacted with a price quote on the cost of the repairs.

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